Frequently Asked Questions
Everything you need to know about your custom tailored experience.
How do I ensure my measurements are accurate?
We provide an easy-to-follow online video guide for self-measurement. If you prefer a professional touch, you can visit any local tailor with our measurement form, and we will credit your account for the service.
What is the 'Flawless Fit' guarantee?
Our Flawless Fit guarantee ensures that if your custom garment isn't perfect, we will cover up to $75 in local alterations or provide a full remake of the item at no additional cost to you.
How long does it take to receive my custom order?
Because each piece is made-to-measure, our standard delivery time is approximately 3 to 4 weeks. This includes meticulous crafting, quality control, and international shipping to your doorstep.
What fabrics and materials do you use?
We source only high-quality, natural fibers including 100% Merino wool, premium silks, and breathable linens from world-renowned mills to ensure comfort, durability, and a luxury feel.
Do you offer international shipping?
Yes, Black Lapel ships to most countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.
Can I customize the details of my suit?
Absolutely. You can personalize everything from the lapel style and button materials to the interior lining and monogramming at no extra charge, allowing you to create a truly unique garment.